Refund Policy
Last updated: April 21, 2026
30-Day Money-Back Guarantee
We want you to be happy with FieldTrack Ai. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to Request a Refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at admin@ep-strat.com and we'll help you process the refund.
Subscription Cancellations
You can cancel your subscription at any time from your account or via paddle.net. Cancellation stops future renewals; access continues until the end of the current billing period.
Processing Time
Once approved, refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.
Contact
Questions about refunds? Email admin@ep-strat.com.
EdgePoint Strategies LLC